Help and support
Contact us
Frequently asked questions
How do I book a stay with you?
You can book directly through our website (www.amariliving.co.uk) for the best rates. Alternatively, we are available on popular booking platforms like Airbnb and Booking.com.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and bank transfers. Full payment or a deposit may be required to confirm your booking.
Do you require a security deposit?
Yes, a refundable security deposit is required. This will be refunded within [5] days after check-out, provided there are no damages or violations of house rules.
Can I modify or cancel my booking?
Our cancellation and modification policies depend on your booking terms. Please refer to your confirmation email or contact us at info@amariliving.co.uk
What time is check-in and check-out?
Check-in: From 3:00 PM Check-out: By 10:00 AM Early check-in and late check-out are subject to availability and may incur additional charges.
How do I check in?
We offer self-check-in for all of our properties. You will receive detailed check-in instructions before your arrival.
Do I need to show ID at check-in?
Yes, for security reasons, we require a valid photo ID (passport or driver’s license) for all guests.
What is included in the rental?
All our properties come with: ✅ Fully furnished living spaces ✅ Fast Wi-Fi & Smart TV ✅ Fresh linens & towels ✅ Fully equipped kitchen ✅ Toiletries & cleaning essentials
Is there parking available?
Parking availability varies by property. Please check the property details or contact us in advance.
Do you allow pets?
No pets are allowed.
Is smoking allowed?
All our properties are 100% smoke-free. Smoking indoors will result in a penalty fee of £250.
What should I do if I need assistance during my stay?
We offer 24/7 guest support. If you need assistance, contact us via +447497171342 or info@amariliving.co.uk.
What happens if I accidentally damage something?
Please report any damages immediately. Charges may apply depending on the extent of the damage.
Are visitors allowed?
Visitors are generally allowed but must be pre-approved. Overnight guests beyond the booking capacity are not permitted.
Do you offer long-term stays?
Yes, we offer discounts for extended stays. Contact us for a custom quote.
Do you provide cleaning services during my stay?
Our properties are professionally cleaned before your arrival. Additional cleaning services can be arranged for a fee.
How do I leave a review?
We appreciate guest feedback! You can leave a review on our website and booking platforms after your stay.
Have questions about property management?
For all property management-related queries, feel free to get in touch — we’d be happy to walk you through everything. Book your free onboarding call today and let’s get started.
Expertly managing and hosting beautifully styled short-term rentals across Birmingham, with a focus on comfort, quality, and care.
Cities
© 2025 Amari Living. All rights reserved.
Powered by RentalReady